This Creator Agreement (“Agreement”) applies when you use Sellora Technologies, Inc. (“Sellora”, “we”, “us”) to sell products or services, run crowdfunding campaigns, offer subscriptions, or otherwise earn money (“Creator activities”). It is in addition to our Terms of Service and Privacy Policy; if there is a conflict on a Creator-specific topic, this Agreement controls. By enabling payments or listing anything for sale, you agree to these terms.
1. Your relationship with us
You sell directly to your customers and backers. Sellora provides the platform, storefront, and payment tooling, but is not the seller or merchant of record and is not a party to the contract between you and your customer. You are an independent business, not our employee, agent, or partner.
2. Getting paid
- Stripe is required. Payments and payouts are processed by Stripe. You must connect a Stripe account and complete its onboarding and identity verification before you can receive funds. Your use of Stripe is governed by the Stripe Connected Account Agreement.
- How funds flow. Customer payments are charged through the platform and the proceeds are transferred to your connected Stripe account, less the platform fee below and Stripe’s own processing fees. Payout timing is controlled by Stripe.
- Platform fee. We may deduct a platform fee (an application fee) from each transaction. The current rate is shown in your dashboard and may change with notice.
- Accurate details. You are responsible for keeping your payout and tax details accurate. We are not liable for funds delayed or lost due to incorrect information you provide.
3. Taxes
You are solely responsible for determining, collecting, reporting, and remitting any taxes (including VAT, GST, and sales tax) arising from your sales, and for any income tax on your earnings. Sellora does not provide tax advice and is not responsible for your tax obligations.
4. Your listings and storefront
- Describe products, services, prices, availability, and delivery times accurately.
- Only sell items you have the right to sell, and honor the terms you advertise.
- Fulfill orders promptly and provide the digital files, goods, or services as described.
- Do not list prohibited, illegal, infringing, counterfeit, or unsafe items, or anything barred by our Terms of Service or by Stripe’s restricted-business rules.
5. Refunds, chargebacks, and disputes
You set and clearly publish your own refund policy and are responsible for resolving customer disputes. You are financially responsible for refunds, chargebacks, and related fees on your sales, which may be deducted from your balance or future payouts. Repeated disputes or chargebacks may result in suspension.
6. Crowdfunding campaigns
If you run a campaign, you are responsible for delivering the rewards and outcomes you promise to backers, on the timeline you state. Pledges are a commitment between you and your backers. Failing to deliver, or misrepresenting a campaign, may lead to refunds, removal of the campaign, and account action.
7. Subscriptions
For subscription products, you must clearly describe what subscribers receive, the billing amount and interval, and how to cancel. You must continue to provide the subscribed benefits for as long as a subscriber is billed.
8. Your customers’ data
Personal data you collect from your customers (such as newsletter emails and order details) is your responsibility to handle lawfully. You act as the controller of that data; use it only for legitimate purposes, honor opt-outs, and comply with applicable privacy and marketing laws. If you add your own analytics or marketing tools (for example a Google Analytics ID, Meta Pixel, or custom code), you are responsible for the appropriate disclosures and consents on your store.
9. Content license
You retain ownership of your content. You grant Sellora a non-exclusive, worldwide, royalty-free license to host, display, and promote your storefront, listings, and campaigns for the purpose of operating and marketing the Service. This license ends when you remove the content or close your account, except for copies retained as required by law or in routine backups.
10. Prohibited conduct
You may not use the Service to defraud customers, launder money, evade fees, manipulate reviews or campaign metrics, or circumvent Stripe’s or our policies. We may withhold funds, reverse transactions, or remove content where we reasonably suspect fraud, abuse, or a legal violation.
11. Suspension and termination
We may suspend or terminate your Creator activities if you breach this Agreement, our Terms, or Stripe’s requirements, or to comply with law or protect the Service, our users, or customers. You may stop selling at any time. Obligations to your existing customers and backers survive termination.
12. Disclaimers and liability
The Service is provided “as is.” To the maximum extent permitted by law, we are not liable for lost profits or for indirect, incidental, or consequential damages arising from your Creator activities, and our aggregate liability is limited as set out in our Terms of Service.
13. Changes
We may update this Agreement from time to time. We will post the updated version with a new “Last updated” date and, where the change is material, give reasonable notice. Continuing to sell after a change means you accept it.
14. Contact
Questions about this Agreement? Email legal@sellora.com or use our contact page.
This document is a general template and not legal advice. Have it reviewed by qualified counsel before relying on it for your business.