This Privacy Policy explains how Sellora Technologies, Inc. (“Sellora”, “we”, “us”) collects, uses, and shares information when you use our website and services (the “Service”). By using the Service, you agree to the practices described here.
1. Information we collect
Information you provide
- Account data: name, email, username, password (stored hashed), and profile details such as bio and avatar.
- Content: portfolios, products, campaigns, posts, images, and other material you create or upload.
- Payment data: when you buy or sell, payments are processed by Stripe. We do not store full card numbers; we receive limited transaction details (amounts, status, and identifiers).
- Communications: messages you send to support.
Information collected automatically
- Usage data: pages visited, features used, and actions taken, used to operate and improve the Service.
- Device data: IP address, browser type, and similar technical information.
- Cookies: see our Cookie Policy.
2. How we use information
- Provide, maintain, and secure the Service and your account.
- Process transactions and pay out creators.
- Send transactional emails (verification, password resets, order confirmations).
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Analyze usage to improve features and performance.
- Comply with legal obligations.
3. How we share information
We do not sell your personal information. We share information only as needed to run the Service:
- Service providers: infrastructure, database, file storage, email delivery, and analytics vendors who process data on our behalf.
- Payments: Stripe, to process payments and creator payouts. Stripe’s handling of your data is governed by its own privacy policy.
- Public content: information you choose to publish (a published portfolio, store, or post) is visible to others by design.
- Legal: when required by law or to protect rights, safety, and the integrity of the Service.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
4. Data retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can delete your account at any time, after which we delete or anonymize your personal data except where retention is legally required.
5. Security
We use technical and organizational measures to protect your information, including encryption in transit, hashed passwords, access controls, and rate limiting. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can manage much of this in your account settings, or contact us to exercise these rights.
7. Children’s privacy
The Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their personal information.
8. International users
We may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date and, where appropriate, notify you.
10. Contact
Questions about this policy or your data? Email us at legal@sellora.com or via our contact page.
This document is a general template and not legal advice. Have it reviewed by qualified counsel before relying on it for your business.